Who are we:
2020 provides end-to-end solutions for the design and planning of residential and commercial spaces and the manufacturing of furniture. Whether you are a professional designer, home improvement retailer, manufacturer or in the professional dealer network, we provide the software and content to help you be more efficient, integrated and productive. An added benefit, all our solutions communicate and share data—enabling industry collaboration with without duplication of effort or data production.
2020 Technologies is looking for a resource to enhance the Customer Experience when implementing “End to End” solutions.
The role would require you to engage with the customer first to assess the product offering. After understanding the offering, it would be expected to offer advise if necessary to modernize it with consideration to how the full solution will react.
At the point you have the product offering structure agreed on passing the information precisely to both Catalog Creation Teams via standardized documentation.
This Role is part of the Insight Professional Services team and will be involved in all projects that involve 2020 Design and 2020 Insight.
Your tasks and responsibilities:
Customer – Advise on evolution of their product if necessary. Be sure to advise when strategies are not going to be as flexible as they could be for their customers.
Professional experience in Cabinet/Closet Design (2 years minimum);